Overview
Sport Operations Assistant – Strand, London, WC2R 2LS
About King’s:
This is a hugely exciting time to be joining the King’s Sport & Wellness team at the King’s Sports Grounds. Over the next few years, we will be looking to expand the scope and quality of our offering to the King’s community.
About the role:
This role will support the Sports Grounds Manager to deliver the key strategic objective of providing world class services to the wider university community.
To achieve this, the role will focus on both the operational excellence and the student/customer experience, including:
- Supporting the delivery of outstanding Sports Grounds operations, overseeing bookings across both sports grounds and supporting overall health & safety within the site
- Engaging with a wide range of users, including students, alumni and partner clubs (including setting up for and clearing after training and matches) in order to ensure all users receive a world class experience
- Supporting the operation of the bar and catering within the pavilion, ensuring users see Honor Oak Park as a social as well as sports facility
- Arranging and organising casual staff for supporting operations across both sports grounds.
This is a full time post (35 Hours per week), and you will be offered an indefinite contract.
About You:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Experience of working in a sports facility and / or customer service environment
2. Experience of communicating with and forging good relationships with a variety of customer groups and other stakeholders
3. Demonstrable ability to pay attention to detail
4. Experience of working as part of a team and supporting colleagues to deliver an excellent user experience
5. Ability to use your own initiative to solve problems and identify areas for improvement
6. Commitment to Continued Professional Development
Desirable criteria
1. Experience of working with Higher Education students and staff
2. Experience of working in a bar/catering outlet
3. First Aid Qualified
Full details of the role and the skills and experience required, can be found in the attached job description which provided on the next page.
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King’s.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.
This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.
This post is subject to Disclosure and Barring Service and Occupational Health clearances.
