Overview
Project Support Officer – SW18 2PU
Job Introduction
Project Support Officer
£38,976 – £52,767
Permanent
Full time
Richmond/Wandsworth/Hybrid
Objective of role
An exciting opportunity has arisen to work at the heart of the organisation supporting the Chief Executive and Deputy Chief Executive. This is a unique opportunity to help shape how we deliver our strategic ambitions.
As a Project Support Officer, you will be working on a range of projects and with services across the Council to develop strategies and services which deliver on the Councils’ goals. No two days in the role will be the same, therefore you will need to be adaptable, and able to quickly learn about new subject areas. You will need to build good working relationships with colleagues, and work collaboratively to help deliver priority projects.
In the role, you will need to engage with a range of audiences, including lead members, senior officers, and residents. You should be able to adapt your communication style and to communicate in a range of formats. You will be expected to produce high quality reports for, and on behalf of the Chief Executive and Deputy Chief Executive, and should be comfortable drawing on a variety of sources of information including interpreting data to inform these.
About the role
You will have experience of working in a project role and enjoy working in a fast-paced and high-profile environment to drive through change. With excellent interpersonal skills, you will be adept at developing effective relationships at all levels. This will be a fast-paced role, with competing priorities, so the ability to prioritise and work to tight deadlines is essential.
Other duties will include:
- Lead research and analysis initiatives to produce high-quality, data-driven reports and presentations that translate complex information into clear, actionable insights, directly supporting strategic decision-making and long-term planning.
- Develop comprehensive and outcome-focused project briefs in close collaboration with senior leadership and key stakeholders, ensuring alignment with organisational priorities, resource allocation, and risk management considerations.
- Prepare and deliver reports, briefings, and presentations to internal and external audiences, supporting senior leaders in driving evidence-based policies and initiatives.
- Attend high-level meetings, producing accurate and timely records of decisions, action points, and strategic risks, while proactively following-up to maintain accountability and progress.
- Handle complex enquiries from residents and businesses, working collaboratively with the Executive Assistant and relevant teams to deliver timely and high-quality responses.
The post holder will be expected to work flexibly across two locations (Wandsworth Town Hall and Richmond Civic Centre), and maintain a high level of office visibility.
Essential Qualifications, Skills and Experience
- Experience of supporting meetings, including drafting agendas and preparing reports.
- Experience working on projects, and create a positive, collaborative environment.
- Experience of successfully managing own workload in an environment where deadlines and priorities frequently change and are often conflicting.
- Being an innovative problem solver who can create, initiate, identify and develop new opportunities and ideas.
- Ability to communicate effectively and authoritatively both orally and in writing to a variety of audiences.
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
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£38,976 – £ 52,767
