Housing and Neighbourhoods Lead, Ipswich

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for a Housing and Neighbourhoods Lead to join our Housing team.

If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

As Housing and Neighbourhoods Lead, you will be at the forefront of delivering high-quality housing and neighbourhood services to our Council tenants.

This senior management role involves leading operational teams to ensure tenancies are well-supported, neighbourhoods are safe and thriving, and services are compliant with all relevant legislation and regulatory standards.

You will drive performance, tenant satisfaction, and continuous improvement through strategic planning, collaboration, and a strong focus on customer care.

Working closely with the Head of Housing Management, you will lead service transformation, champion tenant engagement, and ensure the Council’s housing services are inclusive, efficient, and responsive.

You will oversee compliance frameworks, manage risks, and contribute to financial planning, all while fostering a culture of respect, fairness, and accountability across teams and communities.

About you

You will be a dynamic and strategic leader with a proven track record of operating at a senior level within housing or public services.

You will hold, or be committed to achieving, a CIH Level 5 qualification in Housing or an equivalent/higher housing qualification. If not already qualified, you will be expected to enroll within 12 months of appointment.

You will also bring relevant training or experience in leadership and management, and ideally hold IOSH Managing Safely certification.

You will bring vision, resilience, and the ability to lead teams through change while maintaining a relentless focus on tenant safety, regulatory compliance, and service excellence.

With strong interpersonal and analytical skills, you will influence and inspire others, drive innovation, and ensure that tenants are at the heart of everything you do.

A full driving licence and access to a vehicle is essential due to the rural nature of our districts.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about hybrid working for this role, please contact Robert Longfoot, Head of Housing Management by emailing Robert.Longfoot@baberghmidsuffolk.gov.uk .

Please read the Job Description and Person Specification.pdf before applying for this job opportunity.

Closing date: 5.00pm, 29 October 2025.

How to apply

Please ensure your:

• application form is fully completed, including employment and education history
• supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.