Overview

About the Role

Are you passionate about making meaningful social connections and improving the wellbeing of others?
Jami is looking for a compassionate and organised Compeer and Hospital Visiting Officer to join our Social Engagement Service.

This vital role supports two key programmes – Compeer Befriending and Hospital Visiting – helping people affected by mental health challenges to feel less isolated and more connected to their community.

As part of a supportive and values-driven team, you’ll help match, guide and support volunteers and clients, building positive and trusting relationships. You’ll also play a key role in coordinating visits to Jewish patients in hospitals, offering companionship and acting as a bridge between patients, volunteers, and Chaplaincy services.

If you’re someone who enjoys connecting people, has an empathetic approach, and thrives in a role with real impact, this is a rewarding opportunity to make a difference every day.

This post is working 36.25 hours per week Monday to Friday.

What You’ll Do

  • Proactively support and monitor Compeer befriending matches, ensuring regular contact and recording interactions accurately.
  • Liaise with volunteers, patients, and Chaplaincy Departments to facilitate hospital visits.
  • Carry out assessments and refer clients to appropriate services where needed.
  • Support recruitment, training, and supervision of Compeer and Hospital Visiting volunteers.
  • Raise safeguarding or welfare concerns as appropriate, following Jami’s policies and procedures.
  • Maintain accurate and confidential records using Jami’s database systems.
  • Promote the Compeer and Hospital Visiting services across Jami, Jewish Care, and local community partners.
  • Build strong working relationships with local charities, faith partners, and community groups.

About You

  • Essential Experience and Skills:
  • Experience working in a service delivery or support environment.
  • Experience supporting or managing volunteers.
  • Understanding of safeguarding, confidentiality, and risk management.
  • Strong communication, organisational, and IT skills.
  • Ability to build trust and engage effectively with people experiencing mental health needs.

Desirable:

  • Knowledge of the Jewish community and local resources.
  • Experience in the charity or mental health sector.
  • Lived experience of mental illness or supporting someone with mental health challenges.

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