Resident Engagement Assistant – Cambridge

Overview

Resident Engagement Assistant – Cambridge 

Reference: CCC00559
Description: Are you passionate about working with communities and helping residents have a real voice in local decision‑making?We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.About the RoleAs a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued.You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.Key ResponsibilitiesPromote and deliver resident participation opportunities for tenants and leaseholdersBuild strong relationships with residents, community groups and council servicesLead and support place‑based engagement activities, including estate walkabouts and community eventsCoordinate and communicate engagement opportunities using a range of online and printed methodsGather and develop content for social media, webpages and printed publicationsActively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participateYou will bring:Strong people and communication skillsThe ability to build trust and positive relationships with diverse communitiesExperience or interest in community engagement, participation or volunteeringConfidence using digital and printed communication channelsA proactive approach to reaching under‑represented groups and removing barriers to involvementThe post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities.The sutiable candidate will require a Full UK Driving LicenseWhat we can offer:A variety of learning and development opportunities via a range of sources and methodsAccess to the highly valued Local Government Pension Scheme (LGPS)Additional Voluntary Contribution (Shared AVC) SchemeAgile and Flexible workingAnnual leave purchasing schemeAnnually negotiated pay and award progressionConfidential advice and support via an Employee Assistance ProgrammeCycle to Work SchemeFamily friendly policiesFlexible Bank HolidaysFree swimming at CCC swimming poolsGenerous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)Gym Membership salary sacrifice schemeHome & Electronics salary sacrifice schemeLifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and moreProfessional Membership Fees paid for, dependent on roleRelocation Assistance may be payable in approved casesStaff reward and recognition framework- including annual staff awards ceremonySubsidy for public transportYour Care dynamic wellbeing platformHours: 22 hours per week. Occasional evenings and weekends, in line with the role requirements. Working Pattern: 22hrs, to be worked between Monday – Friday, covering the core hours of the service.Contract: PermanentSalary: £32,597 – £36,363  Pay Band 4 Pro rata for part time.Location: Flexible working, with an expectation that at least 50% of the week will be in the office/out on estates More Information:    You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.If you would like an informal chat, please contact Vicky Haywood vicky.haywood@cambridge.gov.uk Application Process:                         To be considered for this role, Click ‘Apply Online’ and submit an application.Interview  Date – 18 June 2026If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees. 
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Location:
Salary: *GBP*32,597 – *GBP*36,363  Pay Band 4 Pro rata for part time.
Package:
Contractual hours: 22
Basis: Part time 

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