Overview

Senior Business Analyst – Newcastle Upon Tyne, Tyne and Wear

  • This is a full-time role, however flexibility in this will be considered
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is Greggs Innovate House, Balliol Business Park, Benton Lane, Newcastle NE12 8EW

Main Responsibilities

  • Bring visibility and rationale to business improvement opportunities and demonstrate measurable benefits upon which decisions can be made through documentation of as-is processes, to-be designs and gap analysis.
  • Undertake the work necessary to elicit, challenge and document business and system requirements and evaluate supporting information systems
  • Define, Measure and Analyse opportunities to feed into business cases taking account of business-as-usual costs as well as costs of implementation of any Improvements, ensuring benefit realisation monitoring and Control is built into proposals (DMAIC)
  • Facilitate workshops across stakeholder groups to capture and challenge business requirements and / or gain buy-in to changes
  • Prepare programme and project reporting and documentation as appropriate
  • Actively contribute to enhancing business analysis methods and techniques, including the effective use of fit-gap analysis to ensure alignment between business processes and new systems
  • Experience in end-to-end (E2E) process mapping, capturing and analysing ‘as-is’ and ‘to-be’ states to identify inefficiencies, opportunities for improvement, and ensure alignment across business functions and supporting systems
  • Support the move towards automated decisioning, ensuring appropriate governance for what should and shouldn’t be automated

Ideal Candidate

You will fit right into this role if you:

  • Have a track record of forming and strengthening trusted relationships with business stakeholders
  • Have excellent written & verbal communication skills and the ability to present ideas and opportunities (including using known presentational tools)
  • Can demonstrate excellent organisational skills with strong attention to detail
  • Have the proven ability to work cross functionally and collaboratively
  • Have experience of influencing cross functionally and to Director Level
  • Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
  • Are self-motivated with the ability to work under pressure and using own initiative
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
  • Are supportive of an inclusive culture – recognising and valuing that difference is good
  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

 

 

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