Overview
Position: Assistant Business Leader – Crematoria
Location: Houndwood Crematorium, Eyemouth.
Job Type: Permanent, 38.33 Hours per week.
Salary: £30,000 per annum + OTE
Our Assistant Business Leaders are at the forefront of our mission to provide, comfort and support our families through the end-of-life journey, ensuring excellent service within our crematoria. They lead our teams of funeral professionals, ensuring that every aspect of our operations is conducted with excellence and efficiency. As well as playing a vital role in developing and implementing strategic initiatives to grow brand awareness in our communities.
This is an excellent development opportunity for current team leaders to take that next step in their careers in a supportive environment. This position is designed to provide you with significant growth and learning opportunities, preparing you for future leadership roles within Dignity You will work closely with our Business Leader, gaining hands-on experience in various aspects of management and operations.
This role would suit someone who:
- Has a proven track record in sales, with the ability to drive business growth and meet targets effectively.
- Acts as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people.
- Able to influence, build and maintain long-term relationships both within stakeholder management and working within your local community.
- Is an Agile, well-organised, and motivational leader who can engage develop and lead individuals to deliver results.
- Has experience of commercial acumen and can understand the importance of pricing, products, promotion, and brand profitability.
Here is what a typical day could look like with us:
- Oversee all sites associated with the Crematorium (i.e, offices, cemeteries, gardens of remembrance, crematorium chapels), ensuring front and back of house operational efficiency.
- Carefully monitoring a designated budget ensures that value for money is achieved in all circumstances through monitoring and control of expenditure.
- Continuously embedding a positive, engaging, and inclusive working environment where collaboration is key.
- Identifying ways to embed your brand within the local community; reviewing ways to continuously improve the services we provide and understand your wider market.
- Collaborate with your wider teams to improve the development of memorials and all on-site buildings that contribute to creating a better experience for our clients.
- Meet with clients to discuss their memorial requirements always ensuring that the client is well advised, informed of all options, and accurately advised of costs.
- Coordinate and maintain good working relationships with external stakeholders and internal teams regarding memorial requests and queries.
- Witness and carry out interments based on the Client’s request.
- Carry out administrative tasks relating to the processing of memorial agreements ensuring compliance with cemetery/crematorium regulations.
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!
What we offer to you:
- Annual salary of £30,000 + OTE.
- 22-25 Days Annual Leave.
- Life Assurance X2 Salary.
- Free On-Site Parking.
- Access to our Internal Development Schemes.
What are the next steps?
To join us in this role, simply hit the ‘apply’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.
We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care. This includes:
- Our Crematoria and Memorials Group, managing 45 crematoria nationwide
- Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
- The recently acquired Farewill, a leading provider of online wills and probate services
Together, our goal is simple: to provide families with continuity, care, and clarity — from planning and preparation through to the funeral itself, and beyond.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
