Overview
Assistant Business Operations Officer – Strand, London, WC2R 2LS
About Us
We are looking for an enthusiastic Assistant Business Operations Officer to join our PET imaging team at King’s College London (KCL) & Guy’s and St Thomas’ (GSTT) PET Centre.
The PET Centre is part of both King’s College London’s School of Biomedical Engineering & Imaging Sciences in the Faculty of Life Sciences and Medicine, and Guy’s & St Thomas’ NHS Foundation Trust.
We run a clinical PET service in parallel with an extensive programme of clinical research. Facilities currently include 2 cyclotrons, radiochemistry labs, 3 PET-CT scanners and a PET-MR scanner.
About The Role
The Assistant Business Operations Officer is a key member of the PET administrative team responsible for the provision of clerical administrative support in all aspects of the PET Centre’s activities including receptionist duties. This will cover both St Thomas’ Hospital and Guy’s Cancer Centre and will include clinical, research and radiochemistry service provision and will be working under the direction of the PET Senior Business Operations Officer.
The post holder will assist with maintaining departmental records in an organised and accessible manner in addition to preparing patients records for filing and scanning. They will also contribute to general clerical activities including processing patient appointment letters, collating scanning lists in addition to calling and communicating PET protocol to patients before the scan appointment.
The position involves a high level of patient contact both face to face and by telephone and requires well developed, verbal, organisational, computing skills and accuracy. The post holder must be able to remain calm and project a welcoming and friendly manner recognising that patients may be nervous and under stress when they are contacted or attend for scan appointments.
This is a full-time post (35 Hours per week), and you will be offered an indefinite contract (full time attendance on site is required)