Overview
Company description
Job Title: Business Manager – Safety Camera & Performance
Location: Oldbury – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
AA Summary
Think the AA is just about roadside assistance? Think again!
As one of the UK’s most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we’ve got you covered. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team. Ready to join us?
#LI-EJ1 #LI-Hybird
This is the job
Join us in leading the development and delivery of our Safety Camera programme, where technology meets purpose. You’ll be responsible for driving performance, enhancing our fleet’s capabilities, and ensuring our safety systems help get everyone home safely, every day. This includes managing operational delivery, advancing equipment and technology, and working closely with both internal and external stakeholders to shape a safer future.
You’ll also provide vital support to the Head of Function, Health and Safety Manager, and wider team, playing a key role in maintaining high standards across our safety operations. If you’re passionate about innovation, collaboration, and making a real impact, this is the role for you.
What will I be doing?
- Collaborating with external partners to ensure camera hardware and software are installed, maintained, and meet all legal, regulatory, and AA standards.
- Working closely with internal teams, including IT, Data Protection, Group Claims, L&D, and Roadside Operations, to optimise service delivery.
- Managing a team of Safety Camera Analysts, overseeing workload, performance, competency assessments, and routine tasks.
- Leading improvements to the Safety Camera programme, enhancing oversight of health and safety, and supporting accident investigations, claims, and data requests.
- Developing policies, procedures, and processes to ensure the Safety Camera function runs effectively and compliantly.
- Supporting the delivery of The AA’s Health & Safety Team Strategy to help create a safer working environment.
What do I need?
- Confidence and experience in engaging with senior stakeholders across the business.
- Proven ability to lead and manage cross-functional projects, with commercial awareness of business risks and benefits.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
- Experience in managing equipment, systems, or technology change (preferred but not essential).
- Excellent organisational skills, with the ability to set and work towards strategic objectives for yourself and your team.
- Self-motivated and capable of working independently to deliver agreed business outcomes.
- Effective communication and interpersonal skills, with the ability to influence and adapt your style to suit different audiences.
- Health and safety knowledge or experience (preferred), alongside strong stakeholder and team management capabilities.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
