Business Support Assistant -WNC only, NN2 8BZ

Overview

Our Benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

Provide administrative support to managers and colleagues within your team and at times across the service area. Produce a range of detailed documents independently to the required standard and within timescales. 

Responsible for the maintenance and development of electronic and paper record systems to ensure that the business is adequately supported. Act as a super user the internal systems and provide support to colleagues. Ensure customer, staff and performance data held on the management information system is accurate and up to date to ensure effective case management and staff planning.  

Provide support to meetings and panels, including arranging meetings.

Ensure financial systems and processes are carefully followed. Raise purchase orders, check invoices are accurate and process invoices and payments in accordance with WNC guidelines. Keep accurate financial records and meet reporting deadlines.

What will you be doing?

Act as a first point of contact for the service. Deal with all correspondence and enquiries into the service. 

Taking necessary administrative action and provide advice and guidance to facilitate an effective and prompt response.

Responsible for duties and responding to telephone and face to face enquiries. Respond to callers and visitors in a proactive manner in accordance with WNC customer service.

About you

We are looking for a hard working committed member of staff who can work alone and within a team.

Someone who is conscientious and wants to join our team, who strive to deliver an excellent service to our customers.

About us

We’re a new council, following one of the largest shake-ups in local government
reform in recent history. As a new authority, we’re embarking on an exciting journey
to deliver exceptional services for our residents, customers and
communities.  

Our vision at West Northamptonshire Council is ‘to make West Northants a great
place to live, work, visit and thrive’. We truly stand by this and work hard every day to
make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance,
Respect, Innovate and Empower, they underpin everything we do and how we deliver
services. 

At West Northants Council, it’s about our people. People who thrive with
ambition, bubble with new ideas, demand better ways of working, caring about every detail,
and who never shy away from a challenge. Our culture is a gateway for new experiences. A
place to forge new opportunities. To empower you in your career and unite you with like-
minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and
challenges you in a positive way, every day.

West Northants Council, where careers thrive.