Civil Enforcement Officer

Overview

How you’ll make a difference

As a Civil Enforcement Officer, you will be helping the community by ensuring parking restrictions are followed and the high turnover of limited parking spaces are used appropriately, keeping our streets safer and more accessible for everyone.

You will also ensure the effective provisions of spaces for vulnerable people such as blue badge holders. 

What you will be doing

• It will be your responsibility to enforce and advise on the parking restrictions, issuing penalty charge notices (PCNs) as appropriate, including residents parking schemes. 
• You will identify instances of non-compliance and take appropriate action in line with council policies, regulations and codes of practice, ensuring customers are informed of the outcome and provided with clear, accurate advice.
• Whilst you will primarily issue PCNs while on foot patrol, you may also be required to enforce parking and moving traffic offences, using a static CCTV Patrol Unit (CAR).
• Occasionally, you may be required to appear in hearings as the council’s witness, providing accurate reports in support of enforcement activity.
• You may be required to act on other issues during your patrols, such as littering, following clear guidelines and protocols.

What we need from you

• As you will be dealing with the public daily, it is essential you have experience within a similar public facing role. 
• Due to the nature of this role, you will need to be a good communicator, remain impartial, and be able to adapt quickly to situations in a professional manner.
• You must be able to demonstrate strong problem-solving skills, delivering a high-quality public service.
• Ideally, having knowledge of parking enforcement legislation would be helpful, however not essential as full training is provided.  

What you need to know

• Your shift pattern will be 8am – 6pm, 4 days on 4 days off, including weekends and bank holidays.
• Enhancements for weekends and bank holiday working applies. 
• You should be comfortable working outside in all weather.
• You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence. You will have access to a South Gloucestershire Council fleet vehicle during your operational hours, although most enforcement duties will be conducted via foot patrols. 

 

Interviews will be held on 28th August 2025.

How a career at South Gloucestershire Council is different

• We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance – whatever that means for them.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
• What’s special here is the strength of the team ethos, the support and the training.  

 

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.  

• We’re building and shaping communities which people are proud of.
• We’re planning for the future; building and improving the roads, railways, schools, green spaces, and houses. 
• We’re providing essential services across our communities to ensure they are safe and well maintained. 

 

We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. 

 

We’re making a difference, be part of it!

 

To view the full job description, please click this link: Civil Enforcement Officer – Job Description