Overview
The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique.
We are seeking a Commercial Delivery Manager who will be responsible for leading the delivery of mid- to large-scale Commercial initiatives that align with Warner’s 5-year business strategy, playing a critical part in translating strategic goals into actionable plans, driving commercial performance, and identifying opportunities to unlock EBITDA growth.
Key Responsibilities:
• Responsible for delivering key strategic commercial initiatives across Warner Hotels (examples include multiple pricing products, optimising holiday inventory/regrading, selling more ancillaries, improving on-site spend etc.).
• Comfortable with handling large complex data sets and able to draw relevant insights
• Able to take the lead on medium scale commercial change projects across Warner, ensuring milestones and objectives are met in a timely manner
• Able to create strategic documents/PowerPoint which explains rationale for business/commercial change
• Comfortable with influencing stakeholders to the commercial way of thinking and able to get relevant buy-in for change projects.
• Confident to create a project delivery plan (understanding the business challenge, building a strategy, designing a project plan & executing the plan)
• Commercial support for digital change/development programmes (examples include Choose Your Room, Search optimisation, addons optimisation, checkout optimisation, pre-arrivals etc.)
• Comes with a continuous improvement mindset seeking opportunities to enhance processes by making incremental improvements.
Knowledge & Skills:
• Strong knowledge of change/project management methodologies/techniques & analytics.
• Able to handle complex projects and piece together multiple workstreams to deliver change across the business.
• Strong communicator and high influencing skills
• Confident to build a business/strategy plan and able to execute
• Strong cross functional relationships
• Comfortable with handling complex data and able to draw relevant insights (use of BI tools/Excel)
• Strategically focused individual and can understand the wider picture
• Confident to design and present business strategy across multi-level stakeholder group (use of PowerPoint)
Experience / Education / Qualification:
• Experience of working within a senior Commercial role
• Skilled with handling large scale projects and able to manage multiple stakeholders
• Comfortable with defining Project Plans and Change Roadmaps
- Experience within the leisure/ hospitality industry is desirable
What we offer?
- Competitive salary
- Bonus scheme
- 25 days holiday
- Onsite Parking
- Hybrid working – 3 days a week in the office
- Great deals on Warner breaks for you, your friends and family
- Discounted food and drinks at our on-site restaurant
- Pension Scheme
- Other discounts on variety of shopping experiences, high street brands and access to a VIP box at the O2
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Location: Warner Head Office, Hemel Hempstead, HP2 4YL
