Overview
Departmental Administrator (CC14086) – Bath, BA2 7AY
Based within our world-class Sports Training Village, we are seeking an organised and proactive Departmental Administrator to join the Department of Sports Development & Recreation and play a key role in supporting our successful Tennis and Netball programmes.
This is an exciting opportunity for an experienced administrator who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service while maintaining high standards of financial administration. You'll work closely with the Finance Manager and sports programme teams, helping to ensure the smooth operation of a range of activities that supports, coaches, staff and external customers.
About the role
This varied role combines financial administration with operational support across the University's Tennis Academy, community tennis programmes and netball activities. You will be a key point of contact for parents, coaches, customers and colleagues, providing efficient administrative support and ensuring financial processes are completed accurately and in line with University procedures.
Your responsibilities will include:
- Providing administrative support for the Tennis Academy and community tennis programmes.
- Supporting financial administration activities including invoicing, direct debits, sales orders, requisitions and refunds.
- Managing customer accounts and maintaining accurate records across University systems and databases.
- Coordinating communications and responding to enquiries from a range of stakeholders.
- Supporting team meetings and tracking actions and deadlines.
- Assisting with wider departmental financial administration during busy periods and annual leave cover.
- Contributing to departmental projects, events and open days when required.
About you
We're looking for someone who is highly organised, detail-oriented and able to manage a varied workload effectively.
You will have:
- AAT Level 3 qualification or equivalent relevant professional experience.
- Experience working in a busy administrative environment with a high degree of accuracy.
- Experience of financial administration and compliance processes.
- Excellent IT skills, including Microsoft Excel, Outlook and Teams.
- Strong communication and interpersonal skills.
- Excellent organisational skills with the ability to prioritise competing demands.
- A customer-focused approach and the ability to build positive working relationships with a wide range of people.
Experience of direct debit administration, Agresso, process improvement or working within a sporting environment would be advantageous but is not essential.
Further information
This is full-time role (36.5 hours per week) based at the University of Bath's Sport Training Village campus.
For an informal discussion about the role please contact Emily Burstow, Finance Manager (ejb237@bath.ac.uk) or Greg Sharp, Deputy Director of Sport (adsgas@bath.ac.uk).
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Employee assistance services through Health Assured, including access to the Wisdom app
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
Be Well at Bath
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Find out more about being at your best at Bath.
Closing Date: 24 Nov 2026
Department: Management, Specialist and Administration
Salary: £27,241 to £30,986
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
