Overview
Contract Type: Full time – 37.5 hours per week (Working hours would be 8:30 – 16:30/ 08:00 – 16:00 Monday to Friday)
Salary: £28,860 – £31,671 pa inc. HCAS
Partner Org: Ashford & St. Peter’s Hospital Foundation Trust
Job overview
We currently have an exciting opportunity for a highly motivated and enthusiastic candidate to join an expanding and driven endoscopy service. We are looking for hard-working individuals wanting to be part of a diverse and capable administrative team to join us in our aim of providing high-quality and effective services.
Main duties of the job
The Endoscopy Booking Coordinator plays a key role in the patient’s pathway. You will be involved in communicating with patients and their relatives, and both internal and external staff members. There are varying administrative tasks that constitute the role, and following training, it is expected that you will be competent in achieving a wide variety of these tasks independently. Key tasks can include:
Communicating with patients via telephone and email.
Booking patients for various procedures.
Liaising with clinical teams to ensure correct pathways of care are maintained.
General admin, such as filing and record keeping.
Working for our organisation
Ashford and St. Peter’s Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter’s, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals, and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts, and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes, including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASP,H please visit:
www.asph-careers.org
Detailed job description and main responsibilities
The successful candidate will need administration experience or equivalent experience in a similar role, dealing with patients in a professional manner and to the expected high standard. Candidates will be experienced in working in a busy team and be able to work within strict deadlines.
Person specification
education
Essential criteria
- Educated to GCSE A – C grade or equivalent.
previous experience
Essential criteria
- Previous booking/admin skills
Desirable criteria
- Cerner experience
- NHS experience