Overview

Salary: £50,000 – £60,000 per annum + amazing benefits

Shift hours: Full Time

Great food in the workplace isn’t simply about fuel.It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. 

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. 

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Head of Hospitality, Events and Experience to work with us on a wonderful, national B&I contract.

Location: National position but ideal base would be London with travel required

Salary: £50,000 – £60,000 per annum depending on experience 

Working Pattern: 40 hours per week – Monday – Friday

Job Purpose: 

We are looking to recruit a Head of Hospitality, Events and Experience to be responsible on a national contract for the strategic planning, leadership and execution of high quality events and client experiences to meet financial goals and exceed guest/client expectations. 

Key Responsibilities:

  • Strategic Planning & Development: Develop and implement event strategies, operational plans, and quality assurance mechanisms to enhance client experiences and achieve business objectives.
  • Event Execution: Oversee the end-to-end planning, setup, and delivery of diverse events, such as conferences, meetings, banquets, and private functions.
  • Financial Management: Manage budgets, monitor performance against financial targets, and negotiate with suppliers to secure the best value and maximise revenue.
  • Client & Stakeholder Relations: Act as a key point of contact for clients and internal stakeholders, building strong relationships and ensuring their needs are met.
  • Supplier & Vendor Management: Liaise with and manage external suppliers and contractors to ensure efficient logistics and a high standard of service delivery.
  • Quality Assurance: Implement and maintain robust processes to ensure all events and services meet agreed quality standards, safety regulations, and customer expectations.
  • Operational Efficiency: Drive improvements in event processes, leverage systems for documentation and management, and ensure a smooth flow from planning to event conclusion.
    Essential Skills
  • Operational ExpertiseProven experience in large-scale event planning, logistics, and delivery.

  • Financial AcumenExperience in budgeting, P&L management, and financial analysis.

  • Customer Service ExcellenceA passion for service and the ability to deliver exceptional experiences to guests.

  • Communication SkillsExcellent verbal communication skills for interacting with diverse stakeholders and clients.

  • Detail-OrientedThoroughness and a strong attention to detail are critical for event success.

Our Ideal Candidate:

* Happy to travel nationally when required
* Previous multi site ideally National experience
* Confident to prepare high level costed proposals
* Confident to liaise with senior stakeholders
We do need to ensure they understand it is national with travel and they will also need to prepare high level costed proposals and liaise with senior stakeholders

What’s in it for you? 

Working with Gather and Gather has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.  

  • Personal Development and Training opportunities 
  • Life assurance scheme 
  • Pension scheme 
  • Holiday allowance 
  • Private medical eligibility 
  • Eye care 
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance 
  • Family friendly support 
  • Regular social events and communication with our leaders 
  • A holiday purchase scheme 
  • Volunteering days 
  • Professional subscriptions 
  • Recognition schemes and people awards
  • Long service awards 
  • Access to some great high street discount vouchers 

Reference: compass/TP/2711204/199872

Location: London

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