Overview
Independent Living Advisor – Andover, SP11 6JS, United Kingdom
We are looking for a passionate and skilled Independent Living Advisor (ILA) to join our team. In this role, you will work directly with individuals to ensure they fully understand how a Direct Payment can support and transform their lives.
You will collaborate with a range of key stakeholders, including local authorities, payroll, and managed account teams, ensuring that processes and policies are followed correctly. Using your excellent communication skills, you will provide accurate, timely advice to clients, empowering them to make informed decisions.
This is a home-based role, with some pre-planned travel required for meetings, training, and collaboration days.
About You
- Exceptional organisational skills with experience managing a diverse caseload.
- Ability to prioritise tasks effectively and meet non-negotiable deadlines.
- Excellent written and verbal communication skills, confident in providing guidance one-to-one or in group settings.
- Resourceful problem-solver with strong attention to detail and accuracy.
- A genuine commitment to improving the lives of others and an understanding of the challenges faced by disabled people and those needing care.
About us
We are Enham! Together we have been making a difference to the lives of disabled people for over 100 years and we are looking forward to continuing this for the next 100 years! Together we explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through first class care, personal development, housing options, and employment, we support people to exercise individual choice and control in their lives.
We live by our values, TOGETHER we do amazing, we WOW people every day and we dare to be DIFFERENT!
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Successful applicants will be required to complete an Enhanced DBS check.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
INDJOBS
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
