QA Base Data Specialist – United Kingdom

The role is within the Base & Event Data Quality Management Systems (QMS) team. The QMS team functions as an independent unit who is responsible for the performance evaluation of Base and Event Data collection, the continuous improvement of data collection processes and product quality of Base and Event Data. In your role as QA Base Data Specialist, you are responsible for the evaluation and documentation of aBase Data collection processes and databases as well as proactively working on improving efficiency and quality. You will work closely with QMS colleagues and stakeholders from Data Ops to identify error trends, process misunderstanding and contribute towards discussions on permanent solutions to persistent error trends. You will ensure that documentation updates are performed accurately and in-line with data collection processes and arrange publication accordingly. 

You will be responsible for… 

• Implement Base Data processes to ensure members of Data Ops have all the instructional material required to fulfil their role to the maximum efficiency. 
• Create and maintain guideline documentation for Base Data across multiple different sports and Stats Perform databases. 
• Be the specialist for Base Data process queries from within (and outside of) the business. 
• Participate in, and contribute to, weekly and monthly calls with Data Ops hubs with regards to performance and errors. 
• Find permanent solutions to persistent errors through new/improved processes. 
• Fulfil the QMS cycle – working with QMS colleagues to instigate marked improvements in Data Ops KPI scores based on new/improved processes. 
• Work closely with the Training Lead for Base & Event Data to add updated approaches and ideas to the existing training plans, and to also contribute to new training materials. 
• Present QMS successes through direct correlation between process updates and QC scores. 
• Help determine best practices for Base Data distribution and transition between data collection hubs. 
• Handle translation requests for Base Data entities in the Opta Core database. 

What we need from you 

• Excellent command of English language – both written and verbal – to ensure documentation is updated clearly and accurately and that verbal communication is maintained with all key stakeholders. 
• Analytical mindset and problem-solving aptitude – to identify where errors are made due to missing or flawed processes. 
• Collaboration – confident in communicating with internal and external stakeholders to reach conclusions on processes and to present final documentation wording. 
• Decision making – to make a final decision when presented with differing ideas. 
• Adaptability – to understand where differences of opinion of individuals comes from and to be able to reach the best conclusion as a team, not as an individual. 
• Proactive – to be able to work independently to identify areas of need within Base Data. 
• Innovation – always thinking of new procedural or technical solutions for database automation.

What skills & experience you’ll bring to us 

• Knowledge of multiple Stats Perform databases. 
• Proven experience of internal Base Data processes. 
• Knowledge of JIRA ticketing system. 
• Knowledge of PowerBI reporting tools. 
• Proficiency in Microsoft Word, Excel and Power Point.