Overview
Quality Support Officer (ED13075) – Bath, BA2 7AY
We are seeking an experienced and detail-focused Quality Support Officer to join our Faculty Office in the Faculty of Humanities & Social Sciences.
About the role
We are seeking an experienced and detail-focused Quality Support Officer to join our Quality Office in the Faculty of Humanities & Social Sciences.
In this pivotal role you will support the effective organisation and implementation of academic governance, regulatory compliance, and quality assurance and enhancement processes across the Faculty. You will support the Faculty Assistant Registrars and the Faculty Education Manager.
A central part of your role will be to act as Secretary to the Faculty’s Strategic Programmes Committee (FSPC) and to provide operational support to the Faculty Learning, Teaching and Quality Committee (FLTQC). You will act as Faculty lead on the course development and change processes.
Full training will be provided, and you will be supported to develop your expertise in the University’s Quality Assurance Framework and wider regulations.
Our ideal candidate
You’ll need a strong understanding of (or willingness to learn) higher education quality assurance, committee procedures, and regulatory requirements.
This is a fantastic opportunity for someone with experience in academic administration or governance who is ready to step up into a role with broader responsibility and the chance to contribute to strategic initiatives.
Key skills and experience include:
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Excellent organisational and communication skills
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Confidence working with academic regulations, policies, and quality assurance frameworks
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Experience supporting committees and producing accurate documentation
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Ability to analyse data and present information clearly
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A collaborative working style, with the ability to build strong relationships across teams
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Proactive problem-solving and continuous improvement mindset
About the Faculty
The Faculty of Humanities & Social Sciences comprises six departments with an excellent reputation for research and teaching.
Our Professional Services team works at the heart of Faculty operations, supporting strategic goals and delivering high-quality services to staff and students.
We offer:
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A supportive and collaborative working culture
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Opportunities for professional development and progression
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Hybrid working – typically part of the week on campus and part remotely
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Faculty social events, wellbeing activities, and community fundraising initiatives
Additional information
For an informal discussion about the role, please contact the Faculty Assistant Registrar – Sophia Ward at sw2865@bath.ac.uk, however please ensure your application is submitted via the University website.
What we can offer you:
We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
Closing Date: 19 Oct 2025
Department: Management, Specialist and Administration
Salary: £31,236 to £37,694
