Overview

Job Description

Salary: £31,537 – £33,699

Hours per week: 37 hours

Interview date: Monday 8 September 2025

SEND And Inclusion – Engaging with Children, Young People, and Families

We’re looking for someone who shares our passion for making a real difference in the lives of children and young people with special educational needs and/or disabilities (SEND).

As a Transport Entitlement Officer, you’ll play a key role in ensuring that travel arrangements are safe, suitable, and cost-effective for those who need them most.

You’ll be part of a team that puts children and families at the heart of everything we do. Your role will involve making day-to-day decisions about transport provision, working closely with schools, parents, and colleagues to ensure the right support is in place. You’ll also help shape and deliver innovative solutions, such as Independent Travel Training, that promote independence and long-term benefits.

This is a role for someone who is confident working with complex information, understands SEND policy and law, and can communicate clearly and compassionately. You’ll need to be organised, proactive, and ready to respond to changing needs, always keeping the child or young person’s best interests in mind.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a ‘One Council’ ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!

Please download and read the role description and person specification carefully before you apply as well as Our Identity .

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Heidi Hunter, SEND Transport Coordinator, at Heidi.hunter@wiltshire.gov.uk .

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .

Disability Confident Employer

Application process

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