Overview
Contract Type: 0
Salary: £28,860 – £31,671 Incl. 5% Fringe HCAS, pa, pro rata
Partner Org: Surrey and Borders Foundation Trust Partnership
Job overview
We are seeking a highly organised and motivated Senior Administrator to join our Adult Mental Health Inpatient Services team. This pivotal role will provide comprehensive administrative support to ensure the smooth running of our inpatient wards, contributing directly to patient safety, quality of care, and staff wellbeing.
The Senior Administrator will act as a key link between clinical staff, patients, carers, and external partners, supporting the delivery of compassionate and efficient services in line with Trust values.
Main duties of the job
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Provide high-quality administrative support to ward managers, matrons, and multidisciplinary teams.
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Manage and coordinate complex diaries, meetings, and minute-taking.
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Maintain accurate patient information systems and ensure compliance with confidentiality and data protection standards.
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Prepare reports, presentations, and performance data to support service planning and quality improvement.
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Act as the first point of contact for internal and external enquiries, ensuring a professional and supportive response.
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Support recruitment processes, staff onboarding, and mandatory training compliance.
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Assist with audits, incident reporting, and governance activities.
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Supervise and mentor junior administrative staff, ensuring efficient workload distribution.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Detailed job description and main responsibilities
We are looking for someone who is:
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Experienced in administration, ideally within healthcare or mental health services.
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Highly organised, with excellent attention to detail and the ability to manage competing priorities.
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A strong communicator, able to work effectively with clinical teams, patients, and families.
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Skilled in Microsoft Office and confident with digital record systems.
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Calm, resilient, and professional when working in a challenging and sensitive environment.
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Committed to upholding the values of dignity, respect, and patient safety.
Person specification
Experience
Essential criteria
- Extensive experience working with word processing
- Proven experience of working as a senior administrator level
- Significant experience working with PC/word processing/Microsoft Office/ digital record systems
Desirable criteria
- Inpatient ward administrative experience
Qualifications
Essential criteria
- Five GCSEs Grade C or above including English Language/RSA3/NVQ3 or equivalent experience
We are seeking to enrich the diversity of our Trust to better reflect demographic needs of the populations we serve and to enhance the skills of our workforce. We actively encourage applicants with underrepresented personal characteristics to apply for this role if you match the job description. Please note that you are not restricted from applying for this role if you do not identify with these characteristics and all applicants will be considered fairly against the job description.
As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or any other flexible working patterns.
Gender Pay Gap Action
Women in our Trust are under-represented in some senior grades. We are therefore encouraging women to apply for posts at 8A and above.
Sponsorship
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
