Overview
Service Delivery Manager (Repairs)
Location: Teddington with flexibility
Salary: Circa £70,000 per annum
Who we’re looking for
We’re looking for a Service Delivery Manager to work with our managed support service partners to shape the future of our in-house repairs service. This will include oversight of our damp and mould, disrepair and complex repairs. You’ll ensure we deliver great outcomes for our customers and value for money while meeting our regulatory and legislative requirements.
A typical day will involve promoting a “safety first” culture, ensuring the service is fit for the future and leading the transition from consultancy support to a fully self sufficient in-house service. You’ll embed a culture of excellence, innovation and continuous improvement and ensure compliance with the housing, health and safety and statutory requirements.
You’ll have experience of delivering and managing responsive repairs in social housing and an understanding of construction, health and safety and maintenance best practice. Your experience in contract and supplier management within regulated environments and managing capital and revenue budgets with commercial awareness will be essential.
A relevant professional qualification or accreditation in housing, construction or asset management would be desirable.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
Feel a connection? If this sounds like you, click ‘apply now’
Closing date for applications is 20 October
