Overview
Job Title: Student Support Coordinator
Salary: Commencing at £30,106 with progression to £31,916 per annum
About the Role
What You Will Do
-
Work collaboratively with curriculum teams to support student success, attendance, retention and achievement by promoting wellbeing and helping to remove barriers to learning.
-
Provide high-quality pastoral support to learners across the department, particularly those who may be vulnerable or require additional support to engage successfully with their studies.
-
Deliver timely and effective short-term interventions, supporting students to develop strategies that enable them to remain engaged and make positive progress.
-
Signpost students to appropriate internal and external services, ensuring they receive the specialist support they need at the right time.
-
Act as a key safeguarding contact within the department, recording and reporting safeguarding concerns using appropriate systems and ensuring policies and procedures are followed.
-
Build positive and professional relationships with students, curriculum tutors, department leaders, support services and external agencies to ensure a coordinated approach to student support.
-
Promote a safe, inclusive and supportive learning environment where students feel valued, respected and able to succeed.
-
Undertake relevant training, including safeguarding, first aid and mental health awareness, in line with the requirements of the role.
About You
-
Level 2 Safeguarding qualification or willingness to achieve within one year of appointment.
-
Substantial relevant experience of supporting students who have additional support needs or who may be vulnerable.
-
English and Maths at Level 2.
-
Experience of working with young people in an educational or support setting.
-
Up-to-date knowledge and understanding of safeguarding, wellbeing and student support practices.
-
Excellent communication and interpersonal skills, with the ability to build effective professional relationships with learners, curriculum staff, college support teams and external agencies.
-
Ability to work collaboratively with a range of stakeholders while maintaining professional boundaries and confidentiality.
- A proactive, organised and student-centred approach, with a commitment to supporting positive learner outcomes.
Benefits
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.
We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.
We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.














