Overview
Supply and Demand Planner –
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Supply and Demand Planner
All the details
Key accountabilities and measures
- Drive sales and availability through effective end to end supply and demand planning
- Achieve availability, wastage and inventory targets
- Build relationships though effective communication with trading, retail and central store performance teams, keeping them up to date on forecast, availability and supplier status’s
- Build and maintain excellent supplier relationships. Work alongside suppliers to ensure we abide by GSCOP, ensuring we remain compliance and fair to all parties
- Manage, measure and report on supplier performance. Exploit the benefits of forecasting and ordering system to deliver optimum solutions order fulfilment and delivery accuracy
- Facilitate successful product and range launches, promotions, seasonal planning, NPD, events and phase change in line with the agreed critical path, engaging with Commercial in a timely manner
- Accurate and timely system set up for all activity, using expert knowledge to build forecasts at Product, Store Trading Group and Regional level
- Oversee and manage accurate store level forecast including outliers
- Work collaboratively with the central Store Performance Team to manage seasonal peaks, trading events and address specific areas of store feedback
- Manage end to end peak processes, including forecast planning, supplier management and product group checking
- Manage NDC stock holding and inbound planning (Ambient specific)
- Work with the Lead Supply and Lead Demand Planners to achieve best practice ways of working in your specific area of responsibility.
- Support in the resolution of payment queries working with Buying
- Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
- Demonstrate the M&S values in role
Key skills
- Has Supply and Demand experience with a another major retailer or within a similar environment
- A passion for Foods and M&S products with a desire to learn about our brand and our customer’s
- Is highly organised with an eye for detail, able to anticipate and manage problems, prioritising and escalating where necessary
- Able to demonstrate a strategic mindset
- Is highly analytical and proficient in the use of Microsoft Office with strong Excel skills
- Strong Stakeholder Management skills, with the ability to work collaboratively across various departments
- Is resilient, proactive and a team player with a ‘can do’ attitude
Key relationships and stakeholders
- Supply Chain leadership team
- Lead Supply Planner
- Lead Demand Planner
- Store Performance Team
- Retail traders
- Commercial: Buyers, Trading and Heads of Trade
